Contact

We’re here to help

Have a question about a product or your order? Email furavelo.support@gmail.com or use the form below.

Help us find the right answer

• Before you buy: include the product name and the size, color or pack option you are considering.
• For an existing order: include your order number and a short description of what you need.
• For a damaged or incorrect item: email clear photos of the item and packaging, and keep the packaging while we review your request.

Shipping and returns

See our shipping information for delivery estimates, charges and orders arriving in separate packages.

For a return, review our returns and refunds policy and email us before sending anything back. Eligible unused-item return requests must be emailed within 30 calendar days of delivery. Return shipping is not automatically free.